ELIGIBILITY Home-delivered food service is provided throughout the northern Virginia area by various organizations. Meals on Wheels of Northern Virginia, Inc. (MOW) serves only residents of Arlington County, Virginia. To be eligible for MOW service, a person:
SERVICE MOW home-delivered food service is normally for a full week, Monday through Friday. Exceptions are:
POLICIES Deliveries are normally made to our clients or to a caregiver/family member in their home. We will not deliver in homes where there is an unrestrained pet. Per Virginia state policy, meals may not be left unattended outside the home of clients whose MOW service is subsidized with state funds. Meals may be left outside the homes of clients whose service is not state-subsized when a sturdy insulated container is provided for that purpose. Meals that cannot be delivered are returned to MOW. Clients will be charged for undelivered meals.
COST MOW expects each client to pay an amount towards the cost of service. The amount varies from the full cost of the food to a nominal amount, depending on the ability of the client to pay.
APPLICATION MOW service is initiated by phoning 703-522-0811, an answering service that expects the caller to leave information on a recorder. The caller (perhaps a social worker, a medical professional, a friend or the prospective client) should identify themselves and provide the following information about the prospective client: name, address, phone number and date of birth. The call will be returned in order to establish eligibility of the prospective client and to answer questions. Then, MOW will transfer the prospective client's information to an area coordinator who will set up service for the new client.
CHANGES To temporarily suspend or to cancel service, a client should phone 703-522-0811 48 hours in advance where possible, and leave instructions on the recorder. To reinstate temporarily suspended service, a client should phone 703-522-0811 and leave instructions on the recorder.